Non-Emergency Medical Transportation | State of Missouri: Department of Social Services: Mo Healthnet Division
615 Howerton Court, Jefferson City, MO 65102
Eligibility
Must be currently enrolled in Missouri Health Net Services or Missouri Health Net Managed Care Services
Required documents
Information NEMT will need include:
Patients name, date of birth, address, phone number and the MO HealthNet or MO HealthNet managed care ID number
Name, address and phone number of where you are going
Date and time of the appointment
Medical reason for your transportation request
Type of Mo HealthNet covered service (doctor,dentist,therapy,etc.)
Special Needs of the patient, such as the patient uses a walker, can or wheelchair
Tell the NEMT program if you need someone to go along if the patient is under the age of 21. If the patient is under the age of 17, they must have a parent/guardian ride with them
Hours
Mon - Fri 8:00am to 5:00pm
573-751-3425
Voice·
Main
800-392-3738
Voice·
Child Abuse Hot Line
Websitehttps://www.dss.mo.gov/mhd/
Languages
English Only
Application process
Must call 5 days before appointment
Call 866-269-5927 to schedule ride
Fees
$3 per trip
Service area
Missouri State
Department of social services: Mo Healthnet. Services include non-emergency medical transportation, pension benefits assistance, protection and advocacy for individuals with disabilities, Medicare information/counseling, health insurance premium assistance, government subsidized prescription drug benefits, Medicaid applications, Medicaid appeals/complaints, Medicare appeals/complaints, Medicare enrollment, children’s state/local health insurance programs, and case/care management.
ALSO KNOWN AS
STATE OF MISSOURI: DEPARTMENT OF SOCIAL SERVICES
DFS
DIVISION OF FAMILY SERVICES
Last Assured
08/28/2025
What's Here
Providing organization
STATE OF MISSOURI DEPARTMENT OF SOCIAL SERVICES
To maintain or improve the quality of life for the people of the State of Missouri. The Missouri Department of Social Services (DSS) was constitutionally established in 1974. It is charged with administering programs to promote, safeguard and protect the general welfare of children, to maintain and strengthen family life and to aid people in need as they strive to achieve their highest level of independence.
ALSO KNOWN AS
DFS
DIVISION OF FAMILY SERVICES