General Relief | State of Illinois: Department of Human Services Randolph County Family Community Resource Center
870 Lehmen Drive, Chester, IL 62233
Eligibility
Must receive SSI or are ineligible for SSI due to income
Must be a US citizen or meet certain requirements for non-citizens
Must live in Illinois
Must be age 18 years or older, blind or disabled
Income guidelines, call for details
Required documents
Photo ID
Proof of Income
Social Security Card for each household member
Hours
Mon-Fri - 8:30am to 5:00pm
Closed on federal and state holidays
866-876-7176
Voice·
TTY/TDD
800-843-6154
Voice·
DHS Helpline
618-826-3496
Fax·
Fax
800-447-6404
Voice·
TTY Helpline
618-826-4559
Voice·
Main
Languages
English
Translation services available for other languages
Application process
Call or Apply In Person
Fees
No Fees
Service area
Monroe and Randolph Counties in Illinois
State agency dedicated to providing residents with access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency. Services include General Relief, TANF Applications, Medicaid Applications, Food Stamps/SNAP Applications, Extreme Cold Warming Centers, Extreme Heat Cooling Centers and Specialized Information and Referral.
Last Assured
12/30/2025
What's Here
Providing organization
STATE OF ILLINOIS DEPARTMENT OF HUMAN SERVICES RANDOLPH COUNTY FAMILY COMMUNITY RESOURCE CENTER
State agency dedicated to providing residents with access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency. Services include General Relief, TANF Applications, Medicaid Applications, Food Stamps/SNAP Applications, Extreme Cold Warming Centers, Extreme Heat Cooling Centers and Specialized Information and Referral.