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Federal Income Tax Information | Internal Revenue Service - Tax Payer Telephone Assistance

30 W. Pershing Rd., Suite 600, Union Station, Kansas City, MO 64108

Eligibility
Needing assistance with taxes
Required documents
SS number(s), Individual Taxpayer Identification Number (if no SS number), copy of tax return, any letters or notices from the IRS
Hours
M-F 7am-7pm
800-829-1954
Voice·

Refund Hotline

800-829-4059
Voice·

TDD

800-829-1040
Voice·

Individuals

800-829-4933
Voice·

Businesses

Languages
Spanish
Application process
Call during open hours
Fees
None
Service area
United States
Live or automated assistance with federal taxes over the phone. This service will help you set up a taxpayer PIN, answer questions about preparing your tax return and any any notices you may have received from the IRS. Also provides information about the Affordable Care Act.
Last Assured
04/28/2025
Providing organization
INTERNAL REVENUE SERVICE KANSAS CITY AREA
United States Internal Revenue Service.