Advocacy | City Of Kansas City, MO - Civil Rights and Equal Opportunity Department (CREO)
City Hall, 4th Floor, 414 E. 12th Street, Kansas City, MO 64106
Eligibility
Discrimination must have occurred within the last 180 days; at an employer or business establishment within city limits; was based on race, color, religion, national origin, sex, disability, marital status, familial status, sexual orientation or gender identity; 18 years of age or older; must file on own behalf, except for minors.
Required documents
Completed claim form, available on the website or in the office
Hours
M-F 8am-5pm
816-513-1836
Voice·
Main Phone
816-513-1805
Fax·
Fax
Languages
Spanish; Interpreters are available
Application process
Call for an appointment, apply on the website or walk in during open hours.
Fees
None
Service area
Kansas City, MO
Kansas City, MO residents, workers and patrons who believe they have been discriminated against in employment, housing or public accommodations may inquire as to their rights and options for complaints or actions. The Civil Rights and Equal Opportunity Department (CREO) will investigate and research these complaints and recommend a solution. Also offers assistance in prevailing wage claims and obtaining Minority, Women and Disadvantaged Business Enterprise (MWDBE) designation.
Last Assured
05/09/2025
What's Here
Providing organization
CITY OF KANSAS CITY MO
Municipality. The 3-1-1 Action Center processes citizen requests for city services and complaints about city government with total follow-up until requests are resolved. Focus is on services that are the work of city departments such as Public Works, Parks and Recreation, Animal Control, Neighborhood and Community Services.